Hours
We are closed Sunday and Monday
7:30am until 4:00 pm* Tuesday-Friday
8:00am until 4:00pm on Saturday
*we offer late pick up until 5:30
for $5 per 30 minutes
We are by appointment only, no walk ins
DROP OFF/PICK UP
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We ask that your dog be dropped off at their set appointment time. You can drop off early if you need to, dropping off late is when we run into problems. Scroll down to see Late Policies.
You will receive a phone call when your dog is ready.
They are welcome to stay until you get off work or finish your errands. We do require that all pups be picked up no later than 5:30pm.
What to expect
You will be asked to fill out a general release form at your first visit. Please allow up to 10 minutes to complete the form and discuss your babies haircut or other services.
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This is a free range facility for those who socialize well. Your baby will not be kept in a kennel unless they do not play well, if they jump the front gate, or if they are senior dogs or puppies who prefer to be kept separate.
Safety and comfort always come first.
No Refund Policy
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While I do not offer money back because a service was still provided, if you are dissatisfied with your pets final look due to a misunderstanding of haircut length or style, we will happily fix it before you leave or schedule a redo date. If you get home and realize you are indeed unhappy, please call me or stop back by within 2 days and the correction will be free of charge.
Late/ No Show Policy
Running late?
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JUST CALL US so we don't think you are a no show and try to fill your spot.
Depending on how late you are, your dog will be bumped behind the dogs who were on time but we will try our best to still get them done that day. Although there is no guarantee and we may ask you to reschedule.
Need to cancel or reschedule?
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JUST CALL US so we can try to fill your time block with another appointment. We require a 24 hour notice in order to do so or it will be considered a no show.
No Call/ No Show
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If you do not call to cancel and leave us with an empty time block that another dog could have taken, $25 fee will be added onto your total at your next visit.
3 no shows and no further appointments will be made.
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